Persons authorised to contact eCollect
Can another person contact eCollect regarding my collection claim? The information regarding payment obligations of natural persons constitutes personal data regarding the European General Data Protection Regulation (GDPR) and may not be disclosed to third parties without the debtor’s consent, unless the disclosure is mandatory to protect overriding legitimate interests. Anyone can contact us, but we may only communicate collection claim procedures with the addressee of the claim.
How do I submit inquiries regarding existing claims?